Returns & Exchanges

We are more than happy to accept returns, and pride ourselves on having a simple and convenient return policy. We will accept returns on items within 30 days of the shipped date. To ensure that you will receive a full product refund, please only return items that meet the following criteria: Items are unworn Items are unwashed All tags are still attached Items have not been embroidered Items are sent back to us within 30 days of shipped date.

Shoes must be unworn and returned in the original Packaging. Please note: We will not accept returns if the shoe is damaged .

Any items returned to us that do not meet these criteria will be eligible for a partial refund or store credit only. Shipping will not be refunded. If you are unsure as to whether or not your return is eligible for a refund or have any other questions or concerns, please do not hesitate to contact our customer service department.


You can mail your returns back to

Shop Pretty Girl
246 Industrial Way West
Eatontown, Nj

Customer Is Responsible for the Postage Cost of sending the item back.